Each year, consulting companies conduct large-scale studies on passenger satisfaction with air carriers, as a result of which leaders are identified.
The rating of the best airlines in the world was compiled according to the Airline Rating agency for 2018-2019.
10. Lufthansa | 287 aircraft
Lufthansa (Lufthansa) opens the top ten the best airlines in the world today. The leading German air carrier is also one of the largest in the world. Lufthansa provides its customers with a high level of service and provides flight comfort. The fleet includes 287 aircraft. Flights operate at 215 destinations. Lufthansa recognized as the best airline in Europe.
9. All Nippon Airways | 232 aircraft
All nippon airways (All Nippon Airways) - one of the largest Japanese airlines. In safety ratings, All Nippon is one of the first places. All Nippon Airways won the Best Airport Service award. The airline offers four levels of service on board, depending on the class. For passengers of all classes multimedia entertainment is provided. All Nippon Airways is distinguished not only by comfortable flights, but also by the operational speed of serving all customers. Air transport includes more than 200 technical units that fly to more than 200 cities.
8. Virgin Atlantic / Virgin Australi | 46 aircraft
Virgin Atlantic / Virgin Australia (Virgin Atlantic) is among the 50 largest air carriers in the world. Virgin Atlantic provides passengers with comfortable flight conditions in accordance with the class. Free food and multimedia entertainment is provided for everyone. In 2009, the airline won the nomination “Best Premium Economy Class”. In 2010, Virgin Atlantic was recognized as the best among transatlantic companies. For reliability and safety, Virgin Atlantic ranks fifth in the world. The fleet size is relatively small and has 46 aircraft. Flights are made to 34 destinations.
7. EVA Air | 75 aircraft
EVA Air (Eva Air) - one of the largest Taiwanese airlines. At the end of 2018, it entered the top three most reliable and safe carriers and the top ten best service companies. The air fleet includes 75 units of aircraft. Flights to 74 destinations.
6. Emirates | 272 aircraft
Emirates (Emirates) - one of the largest air carriers in the world, which is located in Dubai. Emirates is one of the ten most secure and reliable airlines. Passengers are provided with a full range of comfortable services on board the aircraft in accordance with the class. The airline received an award in the nomination “Best entertainment on board”. Emirates fleet has more than 200 aircraft, which will soon be replenished by several hundred more. Flights are carried out in 120 points of the world.
5. Singapore Airlines | 119 aircraft
Singapore Airlines (Singapore Airlines) - Singapore's largest airline. It has a five-star rating from the consulting company Skytrax. For business-class customers, Singapore Airlines offers an exclusive offer - to fly in suites, which are separate comfortable cabins. The cabin allows you to retire and relax during the flight on a full bed.
A bonus program has been developed for passengers, which encourages regular customers through accumulated trips. The client himself chooses the type of reward for bonuses. Singapore Airlines won the Best On Board Award nomination. Singapore Airlines has a fleet of more than 100 aircraft and flies to more than 60 locations around the world.
4. Cathay Pacific Airways | 126 aircraft
Cathay Pacific Airways (Katya Pacific Airways) - Hong Kong's leading air carrier. Katya Pacific is one of the six airlines in the world with a five-star rating by the influential British company Skytrax. An increased level of service on board, incentive bonus programs for passengers and a modernized fleet - all this allows Cathay Pacific Airways to be among the best. The fleet has about 126 aircraft, and soon their number will increase by another 21. The geography of flights is quite extensive and includes 112 destinations.
3. Etihad Airways | 113 aircraft
Etihad airways (Etihad Airways) opens the top three leaders of the best airlines in the world. The United Arab Emirates Airline is one of the youngest and fastest growing airline companies. Since its foundation (2003), Etihad Airways has received over 30 awards for its high level of service and comfortable flights. All passengers can enjoy the rich media library with a diverse selection of audio recordings and films.
For business-class customers, there is a separate waiting room with relaxation areas where a wide range of services is provided. In addition, the free personal chauffeur service is provided at the place of arrival. Economy class passengers have the opportunity to take advantage of a free shuttle service if they have an Etihad Airways ticket. The air fleet has more than 100 aircraft. The number of international routes is 120.
2. Qantas Airways | 126 aircraft
Qantas airways (Kvontas Airways), nicknamed “Flying Kangaroo,” entered the top three carriers in 2019. It is the largest and oldest Australian airline. All Qantas Airways aircraft are equipped with an upgraded security system and are constantly monitored. The company provides passengers with quality service and comfortable conditions during the flight. It carries out transportation on 144 international routes. The fleet size is about 126 aircraft. Qantas Airways is second in security.
1. Air New Zealand | 63 aircraft
Air new zealand (Air New Zealand) - one of the largest carriers in New Zealand took first place among the best airlines this year. Air New Zealand is considered the safest according to experts of Airline Ratings. Innovative implementations in order to increase the level of flight comfort also make this company special among others.
Each passenger can become a member of the Air New Zealand Koru program. An exclusive offer is to provide additional services: customers are provided with special waiting rooms with the possibility of using a separate parking lot. There are also relaxation rooms with showers, snacks, Internet access and other services. The increased level of comfort, qualified personnel, environmental friendliness and safety are indicators of the credibility of the air carrier. The air fleet consists of 63 aircraft, transportation is carried out on 48 international routes.